Top Ten Reasons to Quit Facebook
Facebook privacy policies keep going down the drain. That’s
enough reason for many to abandon it. Here you will find nine more: After
some reflection, I’ve decided to delete my account on Facebook. I’d
like to encourage you to do the same. This is part altruism and part
selfish. The altruism part is that I think Facebook, as a company, is
unethical. The selfish part is that I’d like my own social network to
migrate away from Facebook so that I’m not missing anything. In any
event, here’s my “Top Ten” reasons for why you should join me and many
others and delete your account. 10. Facebook’s Terms Of
Service are completely one-sidedLet’s start with the basics.
Facebook’s Terms Of Service state that not only do they own your data
(section 2.1), but if you don’t keep it up to date and accurate
(section 4.6), they can terminate your account (section 14). You could
argue that the terms are just protecting Facebook’s interests, and are
not in practice enforced, but in the context of their other activities,
this defense is pretty weak. As you’ll see, there’s no reason to give
them the benefit of the doubt. Essentially, they see their customers as
unpaid employees for crowd-sourcing ad-targeting data. 9.
Facebook’s CEO has a documented history of unethical behaviorFrom
the very beginning of Facebook’s existence, there
are questions about Zuckerberg’s ethics. According to
BusinessInsider.com, he used Facebook user data to guess email passwords
and read personal email in order to discredit his rivals. These
allegations, albeit unproven and somewhat dated, nonetheless raise
troubling questions about the ethics of the CEO of the world’s largest
social network. They’re particularly compelling given that Facebook
chose to fork over $65M to settle a related lawsuit alleging that
Zuckerberg had actually stolen the idea for Facebook. 8. Facebook
has flat out declared war on privacyFounder and CEO of
Facebook, in
defense of Facebook’s privacy changes last January: “People have
really gotten comfortable not only sharing more information and
different kinds, but more openly and with more people. That social norm
is just something that has evolved over time.” More recently, in
introducing the Open Graph API: “… the default is now social.”
Essentially, this means Facebook not only wants to know everything about
you, and own that data, but to make it available to everybody. Which
would not, by itself, necessarily be unethical, except that … 7.
Facebook is pulling a classic bait-and-switchAt the same time
that they’re telling developers how
to access your data with new APIs, they are relatively quiet about
explaining
the implications of that to members. What this amounts to is a
bait-and-switch. Facebook gets you to share information that you might
not otherwise share, and then they make it publicly available. Since
they are in the business of monetizing information about you for
advertising purposes, this amounts to tricking their users into giving
advertisers information about themselves. This is why Facebook is so
much worse than Twitter in this regard: Twitter has made only the
simplest (and thus, more credible) privacy claims and their customers
know up front that all their tweets are public. It’s also why the FTC is
getting involved, and people are suing them (and winning). Check
out this excellent
timeline from the EFF documenting the changes to Facebook’s privacy
policy. 6. Facebook is a bullyWhen Pete Warden demonstrated
just how this bait-and-switch works (by crawling all the data that
Facebook’s privacy settings changes had inadvertently made public)
they sued him. Keep in mind, this happened just before they announced
the Open Graph API and stated that the “default is now social.” So why
sue an independent software developer and fledgling entrepreneur for
making data publicly available when you’re actually already planning to
do that yourself? Their real agenda is pretty clear: they don’t want
their membership to know how much data is really available. It’s one
thing to talk to developers about how great all this sharing is going
to be; quite another to actually see what that means in the form of
files anyone can download and load into MatLab. 5. Even your
private data is shared with applicationsAt this point, all your
data is shared
with applications that you install. Which means now you’re not
only trusting Facebook, but the application developers, too, many of
whom are too small to worry much about keeping your data secure. And
some of whom might be even more ethically challenged than Facebook. In
practice, what this means is that all your data – all of it – must be
effectively considered public, unless you simply never use any Facebook
applications at all. Coupled with the OpenGraph API, you are no longer
trusting Facebook, but the Facebook ecosystem. 4. Facebook is
not technically competent enough to be trustedEven if we weren’t
talking about ethical issues here, I can’t trust Facebook’s technical
competence to make sure my data isn’t hijacked. For example, their
recent introduction of their “Like” button makes it rather easy for
spammers to gain access to my feed and spam my social network. Or how
about this
gem for harvesting profile data? These are just the latest of a
series of Keystone Kops mistakes, such as accidentally making users’
profiles completely public, or the cross-site scripting hole that took
them over two weeks to fix. They either don’t care too much about your
privacy or don’t really have very good engineers, or perhaps both. 3.
Facebook makes it incredibly difficult to truly delete your accountIt’s
one thing to make data public or even mislead users about doing so;
but where I really draw the line is that, once you decide you’ve had
enough, it’s pretty
tricky to really delete your account. They make no promises about
deleting your data and every application you’ve used may keep it as
well. On top of that, account deletion is incredibly (and intentionally)
confusing. When you go to your account settings, you’re given an
option to deactivate your account, which turns out not to be the same
thing as deleting it. Deactivating means you can still be tagged in
photos and be spammed by Facebook (you actually have to opt out of
getting emails as part of the deactivation, an incredibly easy detail
to overlook, since you think you’re deleting your account). Finally,
the moment you log back in, you’re back like nothing ever happened! In
fact, it’s really not much different from not logging in for awhile. To
actually delete your account, you have to find a link buried in the
on-line help (by “buried” I mean it takes five clicks to get there). Or
you can just click here. Basically, Facebook is trying to trick their
users into allowing them to keep their data even after they’ve
“deleted” their account. 2. Facebook doesn’t (really) support
the Open WebThe so-called Open Graph API is named so as to
disguise its fundamentally closed nature. It’s bad enough that the idea
here is that we all pitch in and make it easier than ever to help
Facebook collect more data about you. It’s bad enough that most
consumers will have no idea that this data is basically public. It’s
bad enough that they claim to own this data and are aiming to be the
one source for accessing it. But then they are disingenuous enough to
call it “open,” when, in fact, it is completely proprietary to
Facebook. You can’t use this feature unless you’re on Facebook. A truly
open implementation would work with whichever social network we
prefer, and it would look something like OpenLike. Similarly, they
implement just enough of OpenID to claim they support it, while
aggressively promoting a proprietary alternative, Facebook Connect. 1.
The Facebook application itself sucksBetween the farms and the
mafia wars and the “top news” (which always guesses wrong – is that
configurable somehow?) and the myriad privacy settings and the annoying
ads (with all that data about me, the best they can apparently do is
promote dating sites, because, uh, I’m single) and the thousands upon
thousands of crappy applications, Facebook is almost completely useless
to me at this point. Yes, I could probably customize it better, but
the navigation is ridiculous, so I don’t bother. (And, yet, somehow, I
can’t even change colors or apply themes or do anything to make my page
look personalized.) Let’s not even get into how slowly your feed page
loads. Basically, at this point, Facebook is more annoying than
anything else. 
Facebook
is clearly determined to add every feature of every competing social
network in an attempt to take over the Web (this is a never-ending
quest that goes back to AOL and those damn CDs that were practically
falling out of the sky). While Twitter isn’t the most usable thing in
the world, at least they’ve tried to stay focused and aren’t trying to
be everything to everyone. I often hear people talking about
Facebook as though they were some sort of monopoly or public trust.
Well, they aren’t. They owe us nothing. They can do whatever they want,
within the bounds of the laws. (And keep in mind, even those criteria
are pretty murky when it comes to social networking.) But that doesn’t
mean we have to actually put up with them. Furthermore, their long-term
success is by no means guaranteed – have we all forgotten MySpace? Oh,
right, we have. Regardless of the hype, the fact remains that Sergei
Brin or Bill Gates or Warren Buffett could personally acquire a
majority stake in Facebook without even straining their bank account.
And Facebook’s revenue remains more or less a rounding error for more
established tech companies. While social networking is a fun new
application category enjoying remarkable growth, Facebook isn’t the
only game in town. I don’t like their application nor how they do
business and so I’ve made my choice to use other providers. And so can
you. Dan Yoder is a serial entrepreneur and the VP of
Engineering at Border Stylo, a Hollywood-based social media startup. He
can be reached on Twitter as @dyoder. Disclosure by Dan
Yoder: I’m the VP of Engineering for a Hollywood-based social media
startup, BorderStylo. The opinions expressed here are purely my own and
are not in any way endorsed by my employer. While I do not see our
applications as directly competitive to Facebook, nor have I presented
them as such, it would be disingenuous not to mention this. Thanks
to David Harthcock for creating the great “Ban Facebook” graphic. Related
posts: - Facebook Founder Says People Don’t Even Want
Privacy
- Facebook blocks social network profile removal
service
- Facebook Further Reduces Your Control
Over Personal Information
- Meet your friendly Facebook RFID tag
- Facebook’s
Orwellian Open Graph
- Facebook’s New
Terms Of Service: “We Can Do Anything We Want With Your Content.
Forever.”
- Epicenter The
Business of Tech Your Facebook Profile Makes Marketers’ Dreams Come
True
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